PS, just came back from Calumet. They too recommended Profoto. Manager said last week he sent another Balcar power pack to Bensenville for repair along with customer's description of problem as simply "Loudest explosion ever heard."
He wrote my repair order simply, "Smoke, fire."
Happy Ending:
The pack was covered by an extended warranty protection claim through Vsa, whose card I purchased it with. Calumet was VERY helpful throughout.
Repair bill was about $600. Calumet L.A. sent it to Flash Worksfor the repair, who have done a good job even though it took 3 months!
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