Pelican Isn't Pelican any more!

[Drew Bedo]

Caveat emptor is pretty much the way it is anywhere in the retail world.

Of coures: Buyer Beware is always the first rule.

I am confident that if I buy a roduct from LowePro or Halibrton, that they will stand by their name regardless of where the item was made.

Haliburton cases may be refurbished if they need it. They replaced a broken latch on one for me.I had a LowePro Sling Bag and caught the zipper on a doorknob. Asked if they would fix it. They said "sure" and I sent it in. they sent me a new bag inserts and all. My Daughter -in-law now keeps her Canon 5-D in it.

I have a Pelican hard case that is just plain tough. II like itunderstsaning that Pekiccan will fix or replace it if it no longer works properly.

That type of cvorporate care and support is what I thought I was buying into when I picked up this case. It seemed like a well made bag and works well for me as a photo bag. That fact that it cannot be refurbished under any circumstance is troubling. The fact that Pelican both claims it and disowns it has really made me think twice about buying anything else from Pelican.

[Leigh]

I would rather buy a product For $100 without a warranty that was made in the USA, UK or Mainland Europe than the same one for $5 that was made in china and had a lifetime warranty.

Absolutely. I feel the same, except I would put no upper limit on the price of the quality product.

- Leigh

[Leigh]

...it must be a current model bag because they had no parts for repair.

My point exactly.

They have no quality control whatsoever.

They order enough parts to make 10,000 products. They make 10,000 products and ship 10,000 products.

They do not hold back a portion of the parts inventory as spares for repairing the product if it fails during QC,
nor in the future after it reaches the customer, like reputable manufacturers do.

In fact they don't want products to last. You don't keep workers employed by making quality products (so they think).
You keep workers employed by making the same thing year after year, and expecting customers to replace products
that fail year after year.

- Leigh

[Old-N-Feeble]

I don't think manufacturers care much about worker employment except how that affects profit.

[Leigh]

I don't think manufacturers care much about worker employment except how that affects profit.

Quite true.

In fact, their only concern is profits.

Profits come from sales, sales require products, and products require factories and workers,
which was the genesis of my statement.

They've built such a huge manufacturing infrastructure based on a throw-away quality standard that switching to
a quality-based philosophy would shut down hundreds of plants and create a gigantic unemployment problem.


- Leigh

[Old-N-Feeble]

1980's-1990's US automobiles

[Leigh]

1980's-1990's US automobiles

I never claimed the chinese invented poor quality

... but they've certainly perfected it as a business standard.

- Leigh

[Erik Larsen]

I never claimed the chinkese invented poor quality

... but they've certainly perfected it as a business standard.

- Leigh

I hope that's a typo?

[Leigh]

No, it's a physical affliction. I'm a touch typist.

Every time I type that word the middle finger of my right hand extends spontaneously, hitting the K key.

No offense intended.

- Leigh

[Steve Smith]

If company A sub-contracts company B to make a product for them, company A is fully responsible for the quality of the product produced.

It doesn't matter which country either of the companies is in.


Steve.