Interesting. I should have returned my Perfection 3200 scanner and if I had realized I could have made the seller pay shipping, I would have. Was advertised with photos including the film holders. Got just the scanner, no manuals, CDs or film holders. The only part I cared about was the film holders. Contacted the seller who admitted they just copied the description (which also clearly SAID the film holders were included) from Epson's description, they didn't have the holders, and would I like to return it? I knew I could return it but should have looked into the shipping bit. I didn't pay much for the scanner (forget now) shipping one way was at least half the price and I figured I'd have to pay shipping back and I'd just get a better scanning holder(s) anyway. So far I've not bought the BS holders.