Hi,

I have got a stubborn clog in my 3800. I have done 4-5 power clean cycle with no success. After some internet research, I would like to try the Windex method. However, I could not move the printer head out of the "parked location" (the right hand side of the printer). If I understand correctly, I need expose the foam pad underneath the head and drop some Windex on it.

Can someone tell me how to move the printer head out of the parked location?

Thanks
Tao