Firstly, yes, I have already emailed Ed about this. His initial, and quite incorrect in my opinion, response was that it was a hardware issue with my scanner head not starting the scan from the correct initial position.
I'm using an Epson GT-X900 (Japanese version of V700) scanner and the issue is that the crop preview does not correlate to what the actual scan is producing. It is not a shift, i.e. the whole crop moves slightly to another area of the film, but it is including extra space on one end only. This indicates that it is not simply the scanner not realigning correctly for the full scan.
Additionally, this is consistent. If it were a hardware issue I would expect it to vary from scan to scan, but it doesn't.
Any ideas or similar experiences?
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