help - anyone uses canon 9950F with a mac??

[tadler]

hi.
i use a macbook pro, os 10.6.8. i just received a used canon 9950F scanner and my mac doesn't recognize it. i installed the software from the CD - didn't work. uninstalled it and installed the latest ones from canon's website - didn't work. tried a few times with different procedures and re-starts and it didn't work. didn't manage to find anything new/definite online.
anyone here with the same configuration that works???
thanks!

[Fourtoes]

I use one on my imac with no bother.
I'll pop upstairs and check which version software I use....hold on a mo.

[Fourtoes]

Ok I'm using Canoscan Toolbox X for Mac OSX.
Version 4.9.3.4

Works just fine.

Imac running 10.6.8 Intel duo

[tadler]

Ok I'm using Canoscan Toolbox X for Mac OSX.
Version 4.9.3.4

Works just fine.

Imac running 10.6.8 Intel duo

thanks for checking. that's strange, i tried this version and the scanner isn't recognized. i use the same OS...
btw, is Toolbox enough for you or do you also use other scanning software?

[Fourtoes]

I scan my wetplates with it no problem. i have to calibrate nearly every other scan otherwise I get faint colour lines running through the scan.
I just use the toolbox software. If I remember rightly it took me a few attempts to get it going. So keep at it, it does work.

[wmsey]

Works well under 10.6.8. The Canon supplied software is barely capable - I prefer the Canon supplied PS plug-in which seems to be more stable.

While not officially supported in Lion it works fine using the driver software for the 4400F:

http://www.twentymillionthings.com/2...-to-os-x-lion/

[wmsey]

As I recall, and it's been awhile since I bought and set up my venerable 99500F, the 9950F worked better and far more reliably as a USB device and had some problems running as a FireWire device.

I didn't put up much of a fight and just use it as a USB device. Your mileage may vary.

[Paul H]

Does the Mac actually recognise the scanner? Check by clicking on the Apple menu, then About this Mac, & click on More Info. You should see it listed under the USB section, or under Firewire, depending on how you've got it connected up.

If it is recognised, download a copy of Vuescan and see if that works.

[Fourtoes]

Did you get this sorted eventually?

[tadler]

Did you get this sorted eventually?

hi and thanks for asking, i took the scanner to the mac-technician at my work place, and in the next 2-3 days we'll take a look at it and solve the problem. if the original driver won't work, we'll try the 4400F driver as suggested by wmsey. i'll post an update as soon as i have a solution of course.