![Quote](images/misc/quote_icon.png)
Originally Posted by
Barry Kirsten
I've previously written positively about KEH quality, and a recent purchase a few weeks ago continued this positive experience - a BGN convertible Symmar which I would rate at least as EX.
But it only takes one bad experience to change an attitude. I've just received an 8/65 Super Angulon which KEH described as EX. The photo showed a lens that looked indeed very good, and I noted its serial number, 10,0xx,xxx. It arrived today and on first impressions I was pleased to see that it appeared to be like new. The shutter and outer chrome surfaces showed barely a mark, the glass was pristine, and the shutter sounded very sweet. Then I noticed a ding on the filter thread. It could not have happened in transit as the item was securely pack and padded, AND there had previously been an attempt to repair it. This damage was obviously missed when the lens was rated. And the serial number of the lens that arrived is 9,7xx,xxx - obviously not the lens in the photograph.
I've written to claim a return, but have not yet had a reply due to the time difference. Once happy, now unimpressed, but open to forgiveness depending on their response.
Bookmarks