Hypocrisy is a wonderful thing, isn't it? When buying from somebody, I look at a request of any sort to dodge the rules as a true sign of their integrity. If they are willing to cheat Peter, what makes me think they won't cheat Michael? How much faith can you have in somebody who advertises on an Internet site that they are willing to violate rules and regulations? If you don't like the service -- don't use it! But if you use it, follow the #$#$%$#$# rules! And the rules, according to Paypal's rather lengthy policy statement include:
Gifts are intended to allow people to send money -- oddly enough, as a gift -- without the recipient incurring any fees. Anyone who can read English (or any of the various other languages in which the document may be obtained) can clearly see that they specify that the sale of products is NOT allowed to be processed as a gift.
They also specify that the seller cannot add fees for using the Paypal service. That is part of the cost of doing business. When you place an add that says that they buyer must pick up the fees, you are in violation of the rules. That is not to say that you cannot negotiate with the buyer to pick up the fees. There is no problem with that. Making it a term of the sale is the problem. And that is only exacerbated when the seller says, "PayPal only. You pay the fees." If the seller is dictating the terms then the seller is showing their true colors by forcing the issue.
As far as returns go, I don't see any hard and fast rule there regarding our forum. Personally, if somebody asks to return something because it isn't in the condition they expected, I have no problem with that. I try to be careful with my descriptions, but like everybody else, I miss things occasionally. I do, however, expect the buyer to pick up return shipping. Since I buy a whole lot more than I sell here I have been the recipient of three clinkers. Only once did it turn into an issue, and I just bit the bullet and ignore that seller now. The other two individuals had no problem whatsoever taking back the item, and I had no problem picking up the return shipping.
Ebay is another animal all together. All in all, I have had very good success as a buyer. Only once did I ever file a complaint against a seller. I received a camera listed as being in good condition. The shutter was jammed, it was encased in some white mildew or mold and all the chrome was so rust-pitted it looked brown. Either they had photographed a completely different camera for the listing, or somebody was EXCELLENT with Photoshop. When I said I wanted to return it, they gave me the electronic equivalent of the finger and told me to read the ad. No returns. I told them to read this....and filed a complaint with eBay. Therefore, I have a strong appreciation for their buyer protection plan.
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