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Thread: WARNING! - Light Impressions

  1. #11
    Photographer
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    Feb 2001
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    Pine Junction, CO
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    993

    Re: WARNING! - Light Impressions

    I got an email yesterday too about a 2009 order. They offered me 15% off my next order with code NCD16. Glad to see they have a sense of humor!
    Keith Pitman

  2. #12
    lilmsmaggie's Avatar
    Join Date
    Mar 2009
    Location
    Elk Grove, CA.
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    253

    Re: WARNING! - Light Impressions

    Quote Originally Posted by Keith Pitman View Post
    I got an email yesterday too about a 2009 order. They offered me 15% off my next order with code NCD16. Glad to see they have a sense of humor!
    Ditto. Same here. I'm gonna see if I can contact the AG's office today and see if they would be interested in seeing the complaints here and on another site.

    Anyone interested in calling the California Attorney General's Public Inquiry unit here's the info:

    For questions regarding the Department of Justice contact
    Public Inquiry Unit
    Voice: (916) 322-3360 or
    (Toll-free in California)
    (800) 952-5225
    Fax: (916) 323-5341

  3. #13
    austin granger's Avatar
    Join Date
    Nov 2003
    Location
    Portland, Oregon
    Posts
    3,456

    Re: WARNING! - Light Impressions

    Quote Originally Posted by Dan Dozer View Post
    I just posted a note on APUG about Light Impressions. Yesterday, I got an Email from them about an order I placed in December 2009. They wanted to let me know that it was still on back order (a year and 4 months later) but they expect to recieve it and ship out to me in 4 - 6 weeks.

    I haven't ordered anything from them in over a year and don't intend on doing any more business with them in the future.
    I just received that exact same e-mail! Weird.

  4. #14
    Abuser of God's Sunlight
    Join Date
    Aug 2004
    Location
    brooklyn, nyc
    Posts
    5,796

    Re: WARNING! - Light Impressions

    Quote Originally Posted by lilmsmaggie View Post
    Since you're in NY, I'd contact Gaylord Bros. http://www.gaylord.com

    There's Dick Blick, http://www.dickblick.com

    and Archival Methods http://www.archivalmethods.com
    Thank for the tip ... I'll check them out.

  5. #15

    Join Date
    May 2009
    Location
    Texas
    Posts
    628

    Re: WARNING! - Light Impressions

    Quote Originally Posted by lilmsmaggie View Post
    I'm gonna see if I can contact the AG's office today and see if they would be interested in seeing the complaints here and on another site.
    My guess is the AG Office is interested only in direct complaints, and isn't interested in surfing the Web. And I'm sure the direct complaints about Lame Impressions are piling up...

  6. #16

    Join Date
    Jul 1999
    Location
    Berkeley, CA
    Posts
    65

    Re: WARNING! - Light Impressions

    Quote Originally Posted by Keith Pitman View Post
    I got an email yesterday too about a 2009 order. They offered me 15% off my next order with code NCD16. Glad to see they have a sense of humor!
    I got the email as well. They must be reading the negative comments on the web. Not holding my breath on the order's arrival.

  7. #17

    Join Date
    May 2009
    Location
    Texas
    Posts
    628

    Re: WARNING! - Light Impressions

    Wow! I received the email, too. It says my order will be filled in 4-6 weeks. (My order is almost one year old!)

    I'm wondering if they got an infusion of cash so they're going to be able to catch up on orders.

  8. #18
    8x10, 5x7, 4x5, et al Leigh's Avatar
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    Dec 2010
    Location
    Maryland, USA
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    5,454

    Re: WARNING! - Light Impressions

    Quote Originally Posted by William McEwen View Post
    I'm wondering if they got an infusion of cash so they're going to be able to catch up on orders.
    I would guess they've had a number of complaints recently and are engaging in some psychological warfare to dissuade folks from going to the consumer affairs office.

    I'd be quite surprised if they really delivered any product.

    - Leigh

  9. #19
    Large format foamer! SamReeves's Avatar
    Join Date
    Sep 2006
    Posts
    1,214

    Re: WARNING! - Light Impressions

    I looked at their complaint record, and wow!!! They used to be good, but I won't go near them anymore.

  10. #20

    Join Date
    May 2009
    Location
    Texas
    Posts
    628

    Re: WARNING! - Light Impressions

    Quote Originally Posted by Leigh View Post
    I would guess they've had a number of complaints recently and are engaging in some psychological warfare to dissuade folks from going to the consumer affairs office.

    I'd be quite surprised if they really delivered any product.

    - Leigh
    Leigh, I think you're right. They're trying to stall us...

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