Since we have a few scanner operators out there, I am placing this in case someo ne could help me. I have a 3 pass drum scanner (ScanMate Plus). About a year ag o, it stopped working properly and lines appeared, visible in the dark areas of the images. As I was a bit tired of using this very slow scanner, I purchased a new so called 48 bits D4,2 flatbed scanner. I can do most of my commercial work on it, but when it comes to scans for fine prints, then I really miss the detai led shadows, rich true colors and native sharpness of my old drum scanner (6 yea rs is much in computer age). ScanView has now been sold to Purup Eskofot, and th e service is on the other side of the country. More, I think these guys are new to these drums and I fear to send it for the cost of the repair my talk me out o f my scanner. It would be easier for me to talk with them if I had a clue on whe re the problem lies. Has anyone had the lines problem and know what it took to m end it? (The Xenon lamp has been replaced without improving the results)