Epson V750 error message

[douglas gove]

Okay...I'm an idiot...Thank you for jump starting my brain...My output was in JPEG format...The numbers now match up...Thank you Joe and Ken....Doug

[Ken Lee]

Does Epson state that the drivers you are trying to install, are compatible with your version of Windows XP ?

What is the warning message from Windows ? That might be a "red herring", sending you on a "wild goose chase".

Thanks, Ken.

I tried loading the Epson Scan drivers on my Windows XP laptop and got an ominous warning message from Windows during the process. Charging ahead with it anyway, Epson Scan wasn't able to communicate with the scanner, so I gave it up as a bad job.
I'm not interested in going down the rathole of Windows install problems.

I will await hearing from Epson Japan about this, or the opportunity to corner an Epson specialist at a trade show, whichever comes first.

Any smart ideas from the community would be gratefully accepted.

[engl]

There should not be a hardware problem scanning at the selected resolution. I have scanned 4x5 at 4800DPI on my V700, 48pp, resulting in a file over 2GB. My standard scan is 3200DPI (around 1GB), which I then downsize to 2400DPI unless the image is exceptionally sharp at 3200.

But I use PC, and I have 4GB of RAM. I guess there might be some problem with the Mac software, or your operating system.

[Joe O'Hara]

Taking a closer look at the driver that I downloaded onto my laptop, it was for the 64-bit version of Windows XP. I found a 32-bit version of Epson Scan at the Epson UK website. That probably accounts for my trouble. I'll try that tonight and let you know what happens!

[Joe O'Hara]

Still unresolved.

I tried the 32-bit XP Epson Scan and it also failed to run. I need to sort out my PC problem first, then I will turn my attention back to the Epson Scan error I get with the Mac. I think that commenter engl is probably right about where the problem lies.