Hi All,
My mother-in-law has been having trouble with her Epson R2400. She was trying to print a B&W photo onto Epson Matte Paper - Heavyweight paper, but the "Advanced B&W" option wasn't available... even though this is a supported paper for that mode and she had all of the settings (like "Best Photo" photo quality) set.
The driver WILL let her select the "Advanced B&W" option if she chooses one of the glossy papers that are supported... which is strange.
She's using Photoshop CS5 running on OS X 10.6.4, if that's of any importance. We've run through making sure that she's got the latest version of the driver... since everything was wiped and reinstalled when she upgraded to 10.6 & CS5 just last month (there were a lot of problems getting anything to print with any kind of color close to what's on the screen... so we had to reset the printing system, delete all the printer drivers and start from scratch, which seemed to fix everything... until now).
Thanks, in advance, for any input.
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