Frustrating Freestyle Service

[tim atherton]

...

[j.e.simmons]

I'm also frustrated by Freestyle's shipping - and I live in the US. They will only ship by FedEx, so that means my order sits outside my door, in the rain, alone and inviting theft, until I get home from work. JandC would ship to my post office box where my stuff would sit inside, out of the weather, until I picked it up. It is difficult.
juan

[davidb]

tim, what happened to your post?

[tim atherton]

I was correcting it and somewhow I selected it all as I posted and deleted it instead of re-posting it - all I was left with was my three... at the end - doh

I'm just rushing out, but I'm going to have to re-write it from scratch

[Michael Graves]

Odd....I've gotten excellent service from Freestyle.

[Jon Shiu]

I'm also frustrated by Freestyle's shipping - and I live in the US. They will only ship by FedEx, so that means my order sits outside my door, in the rain, alone and inviting theft, until I get home from work. JandC would ship to my post office box where my stuff would sit inside, out of the weather, until I picked it up. It is difficult.
juan

Hi, I've had Freestyle ship by Priority Mail and by UPS before, so not sure if there is some miscommunication, or if their policy has changed. They mail out 2 or 3 times a week instead of every day. (They were willing to do UPS after I told them I had problems with Fedex contract delivery in my rural area.)

Jon

[davidb]

I've had nothing but excellent service from them as well. I pay for the standard shipping and get my order in 3 days. It's great.

But Tim is in Canada, so...

[Walter Foscari]

I'm in Canada also, used to buy from them all the time but lately the shipping fees have gone through the roof. Gotta start looking for a better source.

[SamReeves]

I've tried them a couple of times. I was neither impressed or wowed on pricing or service. Sales tax is kinda a bitch too. So I decided to go back to B&H since they are the most solid of the retailers.

[Bill Kumpf]

I had a similar experience as Jon. After a delivery complaint with FedEx, Freestyle offered to mark my account as UPS only. They also stated that they would replace lost shipments

Give Freestyle a call. They seem to value customer service.

Bill