Bob, thanks for the offer, but I got the tank second hand (and am in Europe anyway).
Also I don't think the tank is defective (the rubber seals on the lid might be older and thus contributing to the leakiness, but nothing terrible). Yes, it is easy to load with the film guide. But the film can be pushed out (even if the clip is placed OK) when the agitation is done in the wrong way - i.e. when I kip/rotate the tank over the long edge, the water/fluid is forced square on the area of the film and pushes it out of the groves. If I kip the tank over the short edge, the water hits the edge of the film, and everything is OK. A computer-person would say that it's a feature, not a bug, and I take it that way, as a feature. I simply have to kip/rotate it over the shorter edge.
To the last thing, the tank indeed fills and drains slowly, it takes around 20-30seconds. And I know that I have to have the air path open when filling and closing. But the diameter of the holes is just small for the flow and gravity as the force determining the speed of emptying/filling can not make it go faster. In the end I resorted to filling the tank in the dark with the lid off the tank, then closing it and putting the lights on...
I am not saying it's bad, I'm just saying the system has it's quirks that you have to know, and if you accept them, everything is OK. If you have larger budget (as was not the case when I bought the tank), I think the Jobo system might be better (but as with everything, you pay more for the convenience).
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