I just got an Epson Stylus Pro 4800 Professional edition at work. It started giving me problems on the very first print, and the tech rep says they have never heard of this problem.
If I try to print an 8x10 at any resolution higher than 180dpi (1800x1440), the printer will only print the top half of the image, skip most of the lower half (how much it skips depends upon the selected resolution), then print only a small strip across the bottom of the print. It does even worse if you try making a larger print. The best I've been able to do is a 21x16.4 @85dpi (1785x1394). Both of these are far smaller files than the original files they were derived from 7.42MB vs 20.6MB for the 8x10, and 14.2MB vs 160.7MB for the 21x16.4.
The only thing I can figure out is that maybe the printer hits a wall at 1440, as it's max resolution is 2880x1440. However, that doesn't explain why it wont go to 1440 on the larger print (granted, that wouldn't increase the resolution significantly over 1394).
Surely this printer is capable of doing better than that. Is there something wrong with my new printer or it's software? Can someone shed some light on this subject? I'm attaching a shot of a bad print to illustrate the problem.
Thanks,
Scott
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