Best INSURED international shipping

Doug Dolde · 5-Apr-2006, 15:24

Don't count on FEDEX to honor their "insurance".

They regularly use the "insuffiicient packaging" excuse to avoid paying claims.

Read this powerstandards.com/FedExVerdict/

**Janko Belaj** · 5-Apr-2006, 15:48

As a european buyer (I'm in Croatia), I have to say that all items I have purchased from people from USA, Canada, Australia and Europe have been delivered to me. And all in good condition. Fed-Ex was the fastest and the simplest one. Not the cheapest. The only item I didn't got was the last one I have bought on ebay - Kodak 8x10 rubber box and few hangers for 8x10 (I need them now, uh, really need them...). Item came to Zagreb via ordinary (cheapest) postal service from US after almost 4 or 5 months, and than surprise - custom taxes... (price of that set was some 60-70 dollars, I don't remember right now) 570 kuna... USD 950! horror. I haven't see the package so don;t know what the seller writed on, just the bill I refused to pay so item went back to USA. Delivered back in one week.

**Richard Boulware** · 5-Apr-2006, 16:51

UPS is the WORST. FedEx is in the middle. DHL is super. They are trying to make inroads on UPS and FedEx, and they bust their ass on customer service. I was VERY surprised and pleased with DHL.

Richard

**Jorge Gasteazoro** · 5-Apr-2006, 20:19

I have had nothing but great service from Fedex, UPS has been a little hassle but in the end they came through and paid me for ruined film they opened. The worst has been DHL, awful CS I would not touch them with a 10 foot pole. Which only comes to show, it is a crap shoot no matter who you use.... :-)

**Ongarine** · 6-Apr-2006, 00:54

I live in Italy and I sold and bought many items (big wooden cameras, huge lenses, films and paper) via eBay and off all over the world (USA, England, Germany, France, Canada, China...)since 1998.
I use for my shipping Italian Post EMS service in the past and now International package service, both traceable without any problem, I had also shipped to China with normal air mail not traceable with success and thrilling!.
From outside Italy I received packages from many countries, see above, without any loss.
From USA mostly shipped with USPS air mail with insurance.
I had some problems with Italian Customs to calculate the import taxes on some items, but I solved 90% of them.
There are some funny, bizarre and very complicated stories of shipment, mostly with China, but I never lost packages.
Maybe I'm lucky!

**Stewart Skelt** · 6-Apr-2006, 04:13

Hi, here's a perspective from an Australian buyer/seller on eBay.

I don't deal with anyone with less than about 98% positive.

I've never had a problem with any US carrier except UPS. If given the choice I will avoid them. Plain vanilla postal service is much better in my experience.

Stewart

**Per Madsen** · 7-Apr-2006, 04:27

I live in Denmark and I have bought items from USA, Canada, Germany, U.K, Japan

and Hong Kong usualy without any problems.

The problems are normaly bad packet labeling and/or bad packaging.

I usualy avoid people with under 98 % positive feedback on E-bay.