A warning about SPUR HRX developer and defective bottles/bottling

[Corran]

Update: The folks at SPUR wrote back to me surprisingly fast! Apparently there were continued issues with the bottles and the defective products were still being sold until recently. They have a new bottle that looks similar but should be safe. They've requested pictures of my bottle for reference, which of course I will provide, and will send me replacement Part B solution!

Very happy with this outcome and customer service! If you haven't tried SPUR HRX, I highly suggest you do. It's a wonderful developer.

[IanG]

A good result It was worth contacting them.

Ian

[pdh]

Pity Maco were not more helpful though

[Corran]

I just want to point out real quick that Maco did offer me a discount on my next order as somewhat of a compensation. I was discussing this in private with another forum member and realize I should have mentioned that.

I did not mean in any way for this thread to reflect poorly on Maco, merely to point out the potential issue with bottling from SPUR. A SPUR representative has confirmed that I had an older bottle of developer and the new bottles should be problem-free. They are even sending me a couple of sample bottles of different SPUR products!