Leonard and Brian are right. Scanning, like everything else in photography, has learning curves that must be mastered. Julian is also right - auto anything in scanning is going to be less than optimal for B&W - scanners and scanner software (all that I'm aware of) seem to be optimized for chromes.
The only way to get good at scanning is to scan. Scan the same negative over and over, changing one setting at a time until you learn what the various controls mean to image quality. You didn't learn how to use a view camera in a day, and you aren't going to learn how to scan in a day either.
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