Disable Tapatalk popups

[StoneNYC]

You get that particular pop-up when viewing this forum on a mobile device through a web browser unless your system manager has removed the tapatalk detection script from the server code.

Have you tried just running tapatalk on the mobile device rather than through a web browser?

Also see: https://support.tapatalk.com/threads...k-pop-up.8032/ where it mentions, "If you are administrator of the forum, you can check tapatalk options, find an option named "Iphone Product Message" if you see the popup on iphone, leave the option value empty and no popup would appear on iphone/ipod. Please do the same action by the device you are using. "

What? This whole thread is about the popup at the top of a WEB BROWSER on a mobile device, telling me to use tapatalk instead doesn't solve anything lol.

[Jac@stafford.net]

What? This whole thread is about the popup at the top of a WEB BROWSER on a mobile device, telling me to use tapatalk instead doesn't solve anything lol.

No, it doesn't. It has to be fixed on the server.

[rdenney]

You get that particular pop-up when viewing this forum on a mobile device through a web browser unless your system manager has removed the tapatalk detection script from the server code.

Have you tried just running tapatalk on the mobile device rather than through a web browser?

Also see: https://support.tapatalk.com/threads...k-pop-up.8032/ where it mentions, "If you are administrator of the forum, you can check tapatalk options, find an option named "Iphone Product Message" if you see the popup on iphone, leave the option value empty and no popup would appear on iphone/ipod. Please do the same action by the device you are using. "

They can say that all they want, but we don't have that particular option.

I use Tapatalk all the time, though, and I don't see these messages with this forum. I do see it with forums where I'm not a member.

I'll look again next time I'm on the computer.

Rick "recommending allowing cookies for the LFPF" Denney

[Larry Gebhardt]

Thanks for trying to disable it. However I'm still seeing it on the iPhone, so I assume it's there on the iPad as well.

[Jac@stafford.net]

They can say that all they want, but we don't have that particular option.

Please keep us informed. I cannot imagine any cause of this issue other than coming from your server.

I use Tapatalk all the time, though, and I don't see [...]

Of course you do not. Browse using a typical browser instead of tapatalk and you should get the message.

[StoneNYC]

Please keep us informed. I cannot imagine any cause of this issue other than coming from your server.



Of course you do not. Browse using a typical browser instead of tapatalk and you should get the message.

He doesn't understand, he thinks you mean a PC browser, they mean a smartphone web browser...

[rdenney]

Guys, I understand the issue.

Use Case: Someone reports a post. I'm standing in an airport lounge, and I see the email to the moderators reporting the post. I click the link in the email. It loads the Safari browser and shows the regular LFPF just like I would see on my computer, except too small to read. I deal with the issue reported with lots of scrolling and zooming. No popup pointing to Tapatalk appears when that happens. Clearly, I'm using a smartphone web browser and NOT getting the notification.

Now, why might that be? It may be because my iPhone has the cookie for membership in the LFPF stored in it. We have said on many occasions that the use of cookies is required for all the features of this forum to work properly. I can't think of any other reason why I would not get the Tapatalk popup.

I do get the popup when I go to forums I've never been to, by following links in Google searches, etc. So, it's not a setting on my iPhone that prevents those notices--without a cookie for a forum, I get the popup.

I have just looked again on the Tapatalk Options menu. Note that we install only straight, unmodified modules, and we do not alter them because we have been stung by configuration management issues and by those changes offering features that cannot be supported with subsequent revisions. This is a free forum run by volunteers--that's the way it works.

Here is the only Tapatalk setting on our Options menu that relates to this issue at all:

Mobile Welcome Screen

Tapatalk will show a one time welcoming screen to mobile users to download the free app, the screen will contain your forum logo and branding only, with a button to get the free app. _Yes _No

This was set to "Yes" when this thread started. Tom has changed it to "No" as a result of this discussion. The way I read that, nobody should be getting the popup even without the cookie being set.

I have checked that we have the latest version of the Tapatalk plugin for VBulletin v.4, and we do.

I also read the entire thread on the Tapatalk forum that was linked. The first part of the thread was three years back, and it recommended a script change that we won't do. The second was the "iPhone Product Message" recommendation. There is no such setting in our system, and I have no idea what system the guy was talking about.

There was a different thread that discussed the removal of a file from the server as a workaround (all the while insisting that the popup will not display if the cookie is set). But all such recommendations are at least a year old. We've updated since then. I suspect that the setting above is what is supposed to control that feature in current versions.

Sorry, but that's where we are at the moment. I think we've gone as far as we can go. Is this a problem being experienced by those who leave their cookies enabled?

Rick "who travels constantly and uses the iPhone more than most" Denney

[rdenney]

And I just tested it on my iPad, too. I'm entering this message using my iPad, with the forum running in Safari. I loaded the forum by typing the URL directlly into the Safari browser. I did not get a popup.

Rick "sure that the LFPF forum cookie is on this iPad, too" Denney

[Jac@stafford.net]

You are not looking deep enough into the server templates.

[rdenney]

You are not looking deep enough into the server templates.

I'll pass this along to Tom. His word will be final.

Rick "who'll report back" Denney