After ten days, Fuji finally responded to a question I sent through its Web site. Here's what I asked:
"I have owned a QuickLoad holder since shortly after you introduced them. Early use was with transparency films (the only kind you offered in QuickLoad packets then), but I have recently begun to shoot Acros and NPS in this holder. I never noticed with transparencies, but the holder exposes images significantly off center, shifted toward the notch end. My attention was drawn to this by the extra hole you put in negative films; it's completely -- and significantly -- inside the picture area. My question is, do all QuickLoad holders perform this way? Or is mine in need of adjustment? Or has there been a design change to 'correct' the offset since my early holder was produced? Thanks in advance for your reply and assistance."
Fuji's email reply said 'Sorry you're having problems, please call this number, then select option 1." I did; after an interminable period of waiting, a human finally answered and transferred me to "Pro Tech Support." The person there, upon hearing verbally what was written above, said:
"No other such complaints have been received"
"It's probably just the nature of the item"
"If you send it in we'll quote around $75 - $90 to 'repair' it"
"You may be better off just buying a new one"
So, assembled QuickLoad holder users, please let me know how yours center images on film. Is there a very narrow margin on the notch end, with a correspondingly large margin at the opposite end? What version(s) do you own, and when did you purchase them? Any difference in this regard between early and late production/versions? Enquiring alleged mind wants to know. Thanks in advance.
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