Tokyophoto responded today to my complaint offering a full refund. Service and communication are good, no problem there. We'll see whether the bellows rolls over and plays dead (I was going to say "sits up and begs" but it's already doing that, which is the problem !) when I unclamp it tomorrow morning.
He (they?) did acknowledge the bellows are "springy" when new and take time to lose this quality.
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