Originally Posted by
Tyler Boley
yes thanks, I have plenty of things to look into. The diagnostic was fairly catastrophic, but the main thing is both lamps show as failed, even though they are clearly working, and the light path to the drum seems clear. Still. I've had to replace lamps before that apparently no longer put out enough. I'll get new bulbs today and proceed from there. I'm assuming some of the other tests that failed required the light path working to begin with, so I'll start there.
This happened so quickly between scans I'm wondering of something didn't physically block the light path internally. In the meantime I have someone waiting for me to complete their job... always the way when these things happen.
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