It has been an emotional roller coaster for the past few weeks, so seeing these messages was truly touching. I'm once again amazed at how supportive you all have been.
I talked to Justin about it last week, and we don't feel comfortable taking any more of anyone's money, until we ship these cameras. We already feel like we've stretched everyone's patience past the breaking point, and there's no one to blame but us.
To put the $30k comment in perspective—that was profit from our previous product, the Pinwide, which we would have otherwise split and kept. Because of the way an LLC works, the company doesn't have its own money. So it was ours, but we never thought twice about pouring it into the Travelwide.
Sometime in the next two weeks or so, Justin and I will drive out to Michigan and supervise a sample run, so we can finally dial in the helical. It's still an open question of how much they'll discount the first run of bad parts. Before I spend another $9,000 to run the helical, I need written assurances that they can hit a certain dimension within a specified tolerance. So that discussion will probably happen in person when we're there.
If they can't give us guarantees and/or a big enough credit for the bad parts, we can move the tools to a much cheaper shop in Wisconsin or Indiana, and just run the parts until we get it right.
Thanks again for the very kind gesture, everyone. We truly appreciate the sentiment, but we really can't take any more of your money!
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