I bought HP Combiplan tank from them. When it arrived one part was missing. I called customer service only to be told that if I want this part I can call HP Marketing, which is the US distributor for Combiplan tanks. It was some two years ago, since then they did not get any panny from me and will not.
As to the film I usually get it from Freestyle. I think we should support companies like Freestyle.

Jan