Gitzo Overhaul

[Jeff Keller]

I just went through Manfrotto in the U.S. to order some parts for a GT5533LS. The website says to order through KIBO but doesn't give a website address. Telephoning the number given first led to a recorded message saying they don't take telephone orders, I need to go to the website, but they don't give the website address, and then the recording hung up. Calling back and pressing 0 to talk to the operator, after a moderately long pause lead to a reply that they don't handle Gitzo. Asking if they handle Manfrotto, I got a YES, and connected me to someone who could take my phone order. Parts are in stock and are supposed to be shipped the same day. Service was excellent once I got the right connection.

[Vaughn]

B&H sent me a free set of bushings years ago when I had to replace a leg. Doubt that they'll do that again.