My main computer died on Friday. Lightening strike took out the motherboard via the ethernet cable. Yes, everything was backed up redundantly BUT getting everything re-established has been awful. I made so many attempts to try to get MS Outlook to recognize my huge email data file (1.6 gig) with repeated set up and delete, the business server that hosts Photobackpacker decided I was a hacker and banned my IP address from accessing my web page, my retail shopping account and my email - for ......... 18 Hours. Seems the tech support folks didn't have sufficient rights to overrule such a blatant attempt. They had to bring in a Senior Tech rep.
This didn't impact customer ability to place orders - only my ability to process them.
I am nearly back up and running now - enough to see and process orders. What a way to spend a weekend. Computers are labor saving devices????????
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