New Security Measures at B&H

[BradS]

This whole story sounds like another instance of the usual crap....

1. a bunch of unethical shit bags rip off retailer
2. retailer has to raise prices or institute additional policies and procedures that annoy honest customers
3. customers get annoyed with retailer...

As usual, do not blame the retailer (B&H and UPS in this case)...
blame the shit bags that constantly try to rip them off.

[Bruce Schultz]

I understand that BradS, and I agree, but I wish some advisory had popped up that said "signature will be required upon delivery" so that I could have originally changed the delivery address to my office. Now I know.
I got my shipment last night close to 7 pm thanks to my neighbors. I wasn't about to waste a day waiting around the house. My mother appreciated the visit too.

[henryp]

Pretty sure you're being lied to by customers,

I'm more than pretty sure you're wrong and I'm entirely sure no one here is naive enough to accept reports likes these blindly without investigation.

however, you would know more than me ...

Indeed.

[BradS]

I understand that BradS, and I agree, but I wish some advisory had popped up that said "signature will be required upon delivery"

I understand your frustration/disappointment. I am almost always disappointed by KEH shipping - but for different reasons.

In your case, it sounds like it was UPS who changed policy for your specific neighborhood...so, B&H couldn't have known to pop up an advisory. I think too that individual UPS drivers have differing tolerance for "leave it at the door" when the package is insured.

[StoneNYC]

I'm more than pretty sure you're wrong and I'm entirely sure no one here is naive enough to accept reports likes these blindly without investigation.


Indeed.

Rememer YOU choose the shipping, if you find the fedex employees are more prone to theft, state that, and say "we no longer offer fedex as an option because we had too many incidence of theft from their employees.

Post office is your best bet in the US anyway, they are federal employees, they may suck and be slow (like any government office) but federal crime punishments are way more severe and I would guess that they would be less likely to steal.

One final and very obvious point, maybe you guys should stop taping your boxes with giant letters that say B&H photo all over the box, and use regular blank tape, it's pretty obvious when you see a B&H package sitting there that it is probably something expensive inside just based on the tape that you guys use, if you didn't have that stupid tape that advertises "hey steal me, I'm valuable" maybe you would have less theft issues...

[djdister]

I would agree that B&H could ditch the "hey, steal me" packaging, but as a federal (non postal) employee, I'm too slow and obviously suck too much to actually agree with Stone

Rememer YOU choose the shipping, if you find the fedex employees are more prone to theft, state that, and say "we no longer offer fedex as an option because we had too many incidence of theft from their employees.

Post office is your best bet in the US anyway, they are federal employees, they may suck and be slow (like any government office) but federal crime punishments are way more severe and I would guess that they would be less likely to steal.

One final and very obvious point, maybe you guys should stop taping your boxes with giant letters that say B&H photo all over the box, and use regular blank tape, it's pretty obvious when you see a B&H package sitting there that it is probably something expensive inside just based on the tape that you guys use, if you didn't have that stupid tape that advertises "hey steal me, I'm valuable" maybe you would have less theft issues...

[Tin Can]

Yep, and I have 7 other photographers in my building, we are only 25 units, and those B&H boxes are sitting around all the time. I always push them into the locked mailroom and text the recipient.

So far so good, knock on wood. tap tap...

I would agree that B&H could ditch the "hey, steal me" packaging, but as a federal (non postal) employee, I'm too slow and obviously suck too much to actually agree with Stone

[Mark Stahlke]

I would agree that B&H could ditch the "hey, steal me" packaging

+3

[StoneNYC]

I would agree that B&H could ditch the "hey, steal me" packaging, but as a federal (non postal) employee, I'm too slow and obviously suck too much to actually agree with Stone

Haha! I didn't mean the employees, I'm at the system itself, especially when you're dealing with not to the post office... Basically the post office seems to be the only government agency or federal agency that has any kind of sense of what it means to function efficiently... The rest of them are like dealing with sloths... Just go to the DMV for 5 minutes and you'll agree...

And heck +4 to getting rid of "steal me" packaging.

[tgtaylor]

Actually the post office is quick and inexpensive: I shipped a lensboard and flange from California to the East Coast on Monday and it was delivered 2 days later for $5.85!

Thomasina's