So, have finally found some success with this issue! Big thanks to everyone who contributed, much appreciated!
So I ended up trying a 25mm x 25mm rail and this ended up working...
The original rail was 1" x 1" (25.4mm x 25.4mm). I also had to loosen a few of the screws, that jutted out in the section where the rail goes.. The new rail also had a "smoother" surface, where the rollers make contact with it...
So in the end, I am not sure if it was one thing over another but the main difference was just having a (ever so slightly) smaller rail to begin with.. Am not sure where the difference comes from with the other forum members who have had success with the 25.4mm one but for me, this was just not working! Weird!
So a very frustrating experience but got there in the end!
Thanks again!
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