Here is a pleasant update to my depressing posts last night.
After speaking with the insurance company yesterday, they indicated a maximum of $250 would be reimbursed. They indicated that it was because my vehicle was not at our own home location at the time of the theft. After an agent called back this morning for some more information regarding the listed items that were stolen, I heard something that puzzled me. I inquired further.
It appears that the person I spoke with yesterday assumed, through a series of wishy washy questions, that these items were used in a business of photography. Not the case. Would I like to make $$$ with these items? You bet. Not the right time, though.
Anyway, because I asked more questions, they re-opened the case, and have sent out the paperwork to get the whole reimburesement process started.
Word to the wise: always ask questions. These people cannot read your mind, even though they have no clue on how to ask direct questions.
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