the thread for Kodak XTOL quality control issues

[paulbarden]

Courier showed up unexpectedly this morning with 2 packages of xtol from Sino Promise. I initially contacted them this past January and was promised replacements would be sent sometime in March - I think. I sent a couple of follow-up messages when that didn't happen but never received a reply. So I was surprised and happy to receive them at last

I can attest to the fact that the new batch of Xtol (Mine is also replacement product) works as it should and has good shelf life when stored correctly. I have (somewhat) restored confidence in this product and will purchase it as needed.

[alt.kafka]

I have new Xtol that I bought this spring. It works just fine. I also heard from Sino Promise that I'll be getting my replacement soon.

[roscoetuff-Skip Mersereau]

Like David L, if I weren't "stuck" on D23, I might look at XTOL again. If that were to happen, I'd go for the ADOX product and support their commitment to film. Still don't know where Kodak and its suppliers are headed, and tending to look dubiously on unknowns and lesser knowns. ADOX was quick to step into the gap. That deserves thanks and support IMHO.

[paulbarden]

Like David L, if I weren't "stuck" on D23, I might look at XTOL again. If that were to happen, I'd go for the ADOX product and support their commitment to film. Still don't know where Kodak and its suppliers are headed, and tending to look dubiously on unknowns and lesser knowns. ADOX was quick to step into the gap. That deserves thanks and support IMHO.

I would consider Adox XT-3 as well, but to the best of my knowledge, it remains unavailable here in the US.

[EdC]

While unpacking some materials, I came across some Xtol dated 2019/08/09. Looking at the posts shown at the beginning of the thread, I'm assuming that this date should be safe to use. If not, then I have some unopened HC110 that is old enough to vote, which should be fine to use, based on what I've read here on the forum.

Thanks,

Ed

[alt.kafka]

Received my two packages of replacement Xtol today, Made in USA.

[Willie]

Two packages of D-76 came today to replace the Xtol.

Anyone want to trade for two packs of Dektol paper developer?

[Alec]

"If you have XTOL Catalog #1058338 with the following Date Codes: 2019/10/07, 2019/12/19, 2020/02/25, 2020/02/26, 2020/02/27, we are facing a trade concern with these batches and would like to get this taken care of for you.
Please email us at ProPaperChem@kodakalaris.com with your date code information and our team will respond with the proper next steps on this product.
We apologize for any inconvenience or confusion this may have caused and thank you for your understanding."

I have purcased in Germany 10 of Xtol Catalog 1058338 with the following Date Code 2020//02/26 9003 9004 exp 2023-02
I tried to send you an email and it failed. What do you propose me?

My adress is in France

[Alec]

[QUOTE=Alec;1621305]I have purcased in Germany 10 of Xtol Catalog 1058338 with the following Date Code 2020//02/26 9003 9004 exp 2023-02
I tried to send you an email and it failed. What do you propose me?


I have contacted Kodak Alaris and received that surprising answer:

"You will not be able to use the Xtol with this date code.
Unfortunately I do not have a way to credit or replace the product for you. I am sorry for that. "

[paulbarden]

[QUOTE=Alec;1622866]

I have purcased in Germany 10 of Xtol Catalog 1058338 with the following Date Code 2020//02/26 9003 9004 exp 2023-02
I tried to send you an email and it failed. What do you propose me?


I have contacted Kodak Alaris and received that surprising answer:

"You will not be able to use the Xtol with this date code.
Unfortunately I do not have a way to credit or replace the product for you. I am sorry for that. "

I've been told by someone "in the know" that the issue is that Kodak cannot currently ship this product overseas - supposedly due to disruptions in shipping. (I have a friend in New Zealand who cannot get anything from the USA right now for the same reason).