For what it's worth, VueScan software is inexpensive and works well with the Epson scanners--as well as thousand of other brands, they claim. I never warmed up to the Epson software, but I have used VueScan happily with Epson and Nikon scanners for more than a decade. If the Epson software continues to trouble, it might be worth a try. https://www.hamrick.com

Hope this helps.