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Thread: How to get a new password?

  1. #1
    LF/ULF Carbon Printer Jim Fitzgerald's Avatar
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    How to get a new password?

    I've sent an email to administrators but no response. I'm heading on a trip and I can't remember my password to reset it. I'll be using my phone and don't know the password. Can someone out there help me?

    Thanks

  2. #2
    Roger Thoms's Avatar
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    Re: How to get a new password?

    Jim, if you log out the go to log in again. There is an “forgotten password click here” option. You need you login email and there’s a simple question to answer to make sure you not a robot or something.

    Have fun on your trip!

    Roger

  3. #3
    LF/ULF Carbon Printer Jim Fitzgerald's Avatar
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    Re: How to get a new password?

    Roger, thanks for that. I've done that but I'll try again. When I go to my profile to change my password I need to know my password in order to change it and I don't know it. Well if you guys don't hear from me you will know what happened.

  4. #4
    LF/ULF Carbon Printer Jim Fitzgerald's Avatar
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    Re: How to get a new password?

    Tried to change it and it said I was banned with my email? Administrators don't get back to me? I sent an email early this morning. Oh well.

  5. #5
    Moderator
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    Re: How to get a new password?

    Jim, I just generated a new random password and sent it to the email that was in your user profile.

    We never received any message from you - what channel did you use to send it? Perhaps there's some bug we need to chase down.

    Sorry not to have gotten to this sooner - was in the darkroom, actually.

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