After refusing to discuss my several instances of "Sudden Death" with Pyrocat-MC, Bud told me today that I am the only person among 200 customers to have complained about the quality of his product.
My response to him was, and after being a customer of his for nearly thirty years years: Please take my name off your customer list, as I will never buy anything from your firm again. I will not tolerate being asked to pay for a product that is shown repeatedly to be defective by other forum members and then with utter contempt being dismissed as someone imaging that my very thin negatives - and over the last 18 months - never occurred.
I deserve - and I suspect the members of this forum also deserve - vendors who stand by their quality controls and admit their products' manufacturing defects when they occur. As for me, I am no longer willing to risk my time, my negatives, and money on Bud's Pyrocat-MC , whatever the price.
Flauvius
and then
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