Quote Originally Posted by Ben Calwell View Post
Jon -- you're a genius. It was the cord from the lid to the scanner. Somehow, it became almost completely unplugged. I should have checked all connections before going into a blind panic and posting on the forum. Pere, thank you for that link, too.
I can beat that, my V700 was playing up - not found - so i bought a V850, unboxed and plugged it in and immediately had problems - thinking it was an issue with my Win 10 PC same as the V700 problem i got on the phone to Epson - and the guy was OK even when it turned out to be the lock on the lid = still locked and giving that not found message which he said was normal.