HI,
So when you turn on the scanner, do you see switch on the white lamp?
Turn on the scanner and open the cover to check the lamp.
Hello, i would like to speak with you about Scanmate. I have a ScanMAte 11000 and i'm not getting good sharp images.
Hi
Sorry for the delay.
You mean the illumination lamp on the cover? yes it's on as the base light.
Now it show an error even on startup and it goes away and the scanner sit with "on" green.
Scanner is also recognised in windows but it does exactly the same. I don't know what to do anymore. I don't have enough knowledge to try to fix it myself.
I am not sure i can help you. What exactly is your problem?
There a switches on the back with numbers, in a certain position the scanner will go to transportation mode, etc. If u still need it I can look in the manual.
I would switch it to transportation mode and back, be sure to remove the glass tray before doing it. There are also some fiidle switches wich are sometimes faulty.
Please write me an email to chbaasner[at]gmail.com, so we can skype or something.
Best wishes, Christopher
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