Thanks, Bill, for posting an update here.
You're right, all US and Canadian orders shipped today.
We're extremely proud of the new tripod, all of the setbacks were only temporary, and we delivered about 8 weeks late.
The factory didn't send me a copy, so I have to find one for myself!
Allow me to add my congratulations on a job well done. Project management is a difficult game - there may have been a couple of delays but the clear and honest communications were reassuring. A case for the textbooks on how to handle PR... Cheers, DJ
Thank you, DJ; greatly appreciated.
I hope you've already received your tripod and will soon put it to good use.
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