Originally Posted by
frotog
I've had mixed results with Jens. Sometimes he's the only guy in town who can help out. But I always hold my breath after making a purchase from him. My last transaction ended badly. He sold me a spacer to attach a traditional Durst condenser head to a cls 1000 camera (for an outrageous sum, I should add) and then took the liberty to charge my card an additional couple hundred dollars for a 6x17 glass carrier that he shipped along with the spacer. Problem was not only that I did not order the holder but I don't shoot 6x17. On top of that he had the audacity to charge an additional hidden $35 packing fee to an already too high shipping fee! When I called to complain he blamed the misunderstanding on his evil partner, Svenny Svenson (who I still maintain is Jenny Jensen's alter ego when it comes to shafting the customer). I was so miffed I insisted on sending the entire order back to him and get a full refund for the goods plus shipping both ways. Jens said that it was not his policy to take returns. I responded by calling the fraud dept. at Visa and was soon refunded once I showed proof of having sent back the goods. But it did not end there. Six weeks later I got a notice from the Hillsboro Or. county small claims court demanding my presence for the hearing of suit leveled against me for mail order fraud! Luckily I have a lawyer friend who drafted a letter to the court informing them of my lack of holdings in the state of Oregon which essentially recused me from the suit. It made me wonder how many times Jens has used this strategy in the past to shaft customers. I never did get compensating for the price of return shipping but after that nightmare, who cares?!
But you're right, the lamp kit looks really spiffy and I'm sure the build quality is on par with Durst, Italy. If you decide to pull the trigger make certain that you pay with a credit card that has fully girded customer protection. I use paypal smart connect in sketchy transactions like this.
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