I had the same problems, PF sent two replacement kits that I have not tried yet. I went back to B&S for a sure thing. Print material I'll take more chances on...negative processing, not so much.
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I had the same problems, PF sent two replacement kits that I have not tried yet. I went back to B&S for a sure thing. Print material I'll take more chances on...negative processing, not so much.
I also have had excellent results with prior purchases from Photographer’s Formulary, including my first Pyrocat HD kit. That is why this is a surprise and mystery. I just ordered raw chemicals and will mix my own going forward.
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I had an issue where they had got a bad batch of chemicals. I was getting pinholes all over my films. HP5 was really bad Acros not so. And it only app eared with minimal agitation and 1 hour development. I am gonna start mixing my own.
For me at this point the writing is very clearly on the wall, and I will go back to mixing my own from scratch. Apologies and "free" replacements will no longer prevail...I cannot and will not place any more negatives at risk!
I would only consider going back to a pre-mixed product if the supplier in question were to provide a full, accurate, and transparent accounting of exactly what went wrong, plus a full, accurate, and precise description of the steps they have taken to ensure that this will never happen again!
Sorry for the rant....but c'mon already!
+1
I support what John says and wish the supplier in question (PF) would at least address the problem. A post here would be nice, if able. But a notification on their own website would be better. And so far, I have seen none. No mention at all of the problem. And this thread appears to have drawn a lot of attention. Surely they must be aware that there is an issue afoot. Some sort of comment would be appropriate.
Personally I find it disappointing on several levels, not the least of which is that I hate it when a commercial concern which caters to our interest area has an issue, be it with quality control or something else entirely. I see this sort of thing as being quite damaging to customer confidence as well as overall business success. Ultimately it could lead to the loss of what has been a valuable resource.
+1 and +2 to the above.
Would it possibly be appropriate for a representative of the forum to send a detailed email to PF about the ongoing issues experienced by many on this forum, and ask for clarification? At this time, I have had no issues besides a chemical packet sent to me in the wrong amount back 6 years ago when I made my first order, but PF's Pyrocat (in Glycol) has been fine otherwise for my last 3 orders (one 1L kit and two 5L kits). I asked specifically for a fresh batch in my last order, which I am about 75% through.
I have negatives right now waiting to be developed in that Pyrocat and these threads are highly alarming. I personally have little interest in mixing my own if I can get quality kits on order from PF or someone else (let's not forget that B&S was not immune to problems either recently).
Anyone experiencing problems with PF PMK?
Last two HD orders from PF were fine for me, so touch wood...
Today I processed 6-4x5" sheets and 2-120 rolls in Pyrocat-HD from PF with no issues.
Been mixing my own from scratch from day one. Can't see buying water. The chemicals are cheap enough and I've never had a problem ever.