Re: Ebay extends refund period for buyers
Just be honest with your description and have a policy of no refunds. I actually stated for a long time in my auctions that "if you are a pain to deal with or if you are going to have remorse please don't bid....." but got an email from ebay stating that I could not use any language in my conditions that discouraged bidding! Whatever.
If I am going to sell something I typically weigh the value of the item versus how much of a pain it is to put something on ebay. I only use ebay if it will bring significantly more. I prefer to sell things through forums but sometimes with odd items there is no choice but to go with evilbay.
Re: Ebay extends refund period for buyers
No matter how honest you are, no matter if you put NO RETURNS in the description, no matter you said AS IS...all a buyer needs to say is NOT AS DESCRIBED.
The way around this is not to have a description and don't reply to any requests then you can never be held for a return because of a scuff of 4mm on the base of the Deardorff/Wisner/Whatever that 'wasn't in the description'.
Re: Ebay extends refund period for buyers
What is the big deal?
I know having to cough up some funds u thought u had sucks but it is no big deal. Sell it again.
I accept returns. No big f'ing deal really! I give FULL refunds only and give no partial refunds. ( I have yet to deal with the new rule about repairs. I would still just have them send it back)
I don't get worked up about returns. I get my stuff back they get their money. What is the big deal?
Re: Ebay extends refund period for buyers
I don't understand the big deal. I expect a return policy whenever I buy something whether it be from a local store, a Target or Wallymart or an ebay seller. A return policy tells me the seller is confident in what they are selling and they will stand behind it. I have also been selling on ebay for ten years and have always offered a 7 day return policy. In ten years I have not had a single return. Granted I am not selling in high volume, but I find that if I am accurate in my description, a return policy is nothing more that a formality.
Additionally, It makes no sense to gripe about ebay's policy. If you don't like it, don't use it.
Re: Ebay extends refund period for buyers
I have been on the other side of this discussion as a buyer. I did buy a camera lens for canon FD that was advertised as excellent condition and no returns. When i received the lens the aperture did not work... showed signs that it had been worked on.. major scoring from a split wrench, plus when you shook the lens it sounded like all the lenses were loose inside.... it was a real piece of crap that a seller tried to pass off on me...it was only 30 dollars but it was the principle of the matter. I actually talked to the seller on the phone... very bad english made it impossible to talk with him and work it out.... soo i made a complaint to paypal. There was a bad seller on Ebay that actually sold here ... it was the users that made him go away..That was a good thing......... So there are bad sellers out there who should consider maybe that mowing lawns would be better way to make money. I am pretty much getting out of the camera reseller biz because of the garbage out there. I make more money taking pictures anyway.
Re: Ebay extends refund period for buyers
'I don't get worked up about returns. I get my stuff back they get their money. What is the big deal?'
Because you pay shipping one way and in some cases its a pretty good %, if you haven't had any returns then great...wait till you get the buyer like I had recently who bought an item, that I described as not working properly, and is returning it because...its not working properly.
Of course not ALL buyers are like this otherwise I wouldn't bother but like all aspects of human endeavor its the one bad apple that...ahh forget it.
Re: Ebay extends refund period for buyers
Quote:
Originally Posted by
eddie
What is the big deal?
... What is the big deal?
From both a buyer and seller perspective, many people feel their time is being wasted and they aren't getting "full satisfaction" despite being legally/ethically "made whole".
Re: Ebay extends refund period for buyers
p.s. But, yes... in general... "what's the big deal?"
Re: Ebay extends refund period for buyers
Quote:
Originally Posted by
BrianShaw
p.s. But, yes... in general... "what's the big deal?"
hey, i have heard that before....
i took a return from europe on some waterhouse stops.....i ate the $36 shipping. the stops sold for about $125. a pretty big percentage. it sucked a bit but as a whole what is $36? 10 cents per day for a year?
btw i never even talked about who was going to pay. he sent e m back and i refunded all his monies. no big deal. i bet i could have "forced" him to pay the shipping.....but:
i took the return cause i said i would. no problem. i am sure i still have him as a potential buyer. good will still intact. i am sure he says positive things about me. in the end i bet i win far more than the $36 i lost that day.....
Re: Ebay extends refund period for buyers
Does the seller still have the option of a return with full refund or will eBay just do the partial as they see fit?