The betterscanning.com business status thread
I ordered a betterscanning fluid mount adjustable plate for my Epson V850 and the fluid/mylar etc from Aztec. It's been a few weeks since I placed my order, an no emails have been answered or invoice sent for me to pay. Is service usually this slow? I don't see a phone to call. Thanks.
Re: betterscanning.com service???
Assuming we're talking Aztek, Inc in Irvine, CA they have complete contact info on their website.
Re: betterscanning.com service???
Sorry, no the Aztec stuff is fine. It's the betterscanning.com adjustable height scanning platform. I put an order in, never heard anything, was never invoiced for Paypal and no answers to my enquiries.
Re: betterscanning.com service???
Happened to me when they were on vacation. Took a couple of weeks to respond.
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Re: betterscanning.com service???
Quote:
Originally Posted by
Laminarman
Sorry, no the Aztec stuff is fine. It's the betterscanning.com adjustable height scanning platform. I put an order in, never heard anything, was never invoiced for Paypal and no answers to my enquiries.
Ah, sorry. I've ordered from them a couple of times without issue. Perhaps busy over the holidays? Closed for the holidays?
Re: betterscanning.com service???
Could be, I'll give it another week, thank you.
Re: betterscanning.com service???
My experience was prompt responses and good, helpful information. Probably time time of year.
Re: betterscanning.com service???
Yes, we took some time off during the Christmas to New Year period but are back at work now. I believe I have responded to all pending enquiries, but if I missed your enquiry, please contact me directly.
Thanks!
Doug
Re: betterscanning.com service???
Quote:
Originally Posted by
Doug Fisher
Yes, we took some time off during the Christmas to New Year period but are back at work now. I believe I have responded to all pending enquiries, but if I missed your enquiry, please contact me directly.
Thanks!
Doug
I am the OP, you indeed did respond last night and YOU HAVE BEEN PAID : ) Thank you, and Happy New Year!