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View Full Version : Praise for Mike Walker - warranty repair



Bob Mann
13-Oct-2012, 05:13
I want to extend public praise to Mike Walker for the first class service he extended to me, even though I was not the original purchaser of his camera.

I recently purchased a used Walker 4x5 that had weak tension on the spring back. Mike was very quick to explain how I could attempt to adjust the tension on my own, or offered to repair it for the cost of shipping it back to the UK. I tried the adjustment myself, but I still felt the tension was a little weak, so I shipped the back to Mike. He took care of the problem by replacing the spring and had the camera back to me in about two weeks.

I could not be more pleased with the whole experience. Thanks Mike!

Heroique
13-Oct-2012, 14:51
Now that's the kind of transferrable-warranty service I like!

;^)

David Karp
13-Oct-2012, 23:46
I had a similar experience with my 4 x 5 Titan SF. Mike took it back and did free warranty work even though I was not the first owner. Nice guy.