Linotype-Hell Topaz & Linocolor error help!

[abc123kazu]

Hi I'm a camera assistant and I am using a Linotype-Hell Topaz I unit with Linocolor on OS9 on a G4. While i was scanning, i got an error saying the Bed is OPEN, please close.
But the bed is closed.
I tried rebooting the software, computer, and scanner. But the scanner is still blinking as "error"
I tried to reset the scanner through LinoColor but it aborts telling me to close the scanner.
I think there was some kind of error caused to the scanner from a signal from the software.
Is there any way i can fix this and get the scanner/software working again?
Some way to force reset the scanner maybe?
Or someway to fix the "error"?

Thank you

[SURF]

Or someway to fix the "error"?
It can be that bed microswitch is broken or needs alignment or there is a loose connection.

Good luck
Al

PS. It do not looks like a serious fault.

[abc123kazu]

Thanks for the Tip SURF, but can you give me more specific instructions to how i can check this? or if not where i can find out how?

THanks again.

[Allen in Montreal]

I had a Topaz and sold it to save space, bought a desktop.
Stupid! Great scanner for the money. The desktop, while 3 percent of the size of the Topaz, sucks by comparison.

Karl Hudson is very knowledgeable and very helpful.

Karl Hudson <karl@hudsongrafik.com>


I never had your error, but I did learn to respect the room temperature when scanning! It does not like a cold room.

When you lift the front or rear hood, there is a clicking sound from the sensor normally, do you hear that click? Can you trace the sound to the sensor and see if it is clean and functional. I don't recall where it is located.

if you do not have the manual for this scanner, email me and I will send you the manual in pdf format.


Do not be in a rush to junk the scanner, try to resolve it, it is a much better than scanner than it's reputation gets on the internet! :(

[abc123kazu]

Thank you so much for the reply Allen.
But no i don't hear clicking. All i hear is electrical humm.
I'll message you with my email address, please send me the pdf.
Thank you so so much. I will also try to contact Karl.
Thank you

[abc123kazu]

Everybody thank you so much. This forum is such a great community.
I was able to fix the scanner. Thank you again.

[PIC]

I had a Topaz and sold it to save space, bought a desktop.
Stupid! Great scanner for the money. The desktop, while 3 percent of the size of the Topaz, sucks by comparison.

Karl Hudson is very knowledgeable and very helpful.

Karl Hudson <karl@hudsongrafik.com>


I never had your error, but I did learn to respect the room temperature when scanning! It does not like a cold room.

When you lift the front or rear hood, there is a clicking sound from the sensor normally, do you hear that click? Can you trace the sound to the sensor and see if it is clean and functional. I don't recall where it is located.

if you do not have the manual for this scanner, email me and I will send you the manual in pdf format.



Do not be in a rush to junk the scanner, try to resolve it, it is a much better than scanner than it's reputation gets on the internet! :(

Hi, After many years of scanning with my DS 688 scanner which became too costly to repair, I have purchased a Topaz 2 but it did not come with a manual. Do you still have the pdf manual for the Topaz 2? Would you mind sending me a copy?

[Karl Hudson]

Here's a dropbox link to download the pdf of the Topaz 2 / 2+ Operating Manual. I also have it available in German, if anyone out there needs it, just ask.

https://dl.dropboxusercontent.com/u/4215441/Topaz/Topaz2%3B2%2B_Operation.pdf

Kind regards,
Karl
www.hudsongrafik.com

[PIC]

Here's a dropbox link to download the pdf of the Topaz 2 / 2+ Operating Manual. I also have it available in German, if anyone out there needs it, just ask.

https://dl.dropboxusercontent.com/u/4215441/Topaz/Topaz2%3B2%2B_Operation.pdf

Kind regards,
Karl
www.hudsongrafik.com

Karl, Thank you so much for the operators manual! After finding the correct software for the Topaz 2 - Linocolor 5.1, I loaded it onto my G4 and was looking forward to my first scan off the machine. Instead the software came up with a message saying the memory card needs updating and then said the scsi was no longer connected. I found the card in the main computer under the unit but don't know how I can update it. Would you have a Service Manual showing Schematics that would cover things like this? I am going to have to dig into the computer module anyway apparently, as the fan is making a very excessive amount of noise. Would like to not go into the unit blind:confused. Also would you know of a reasonably priced parts supplier?

[lts]

Here's a dropbox link to download the pdf of the Topaz 2 / 2+ Operating Manual. I also have it available in German, if anyone out there needs it, just ask.

https://dl.dropboxusercontent.com/u/4215441/Topaz/Topaz2%3B2%2B_Operation.pdf

Kind regards,
Karl
www.hudsongrafik.com

Hi Karl,
i'm in need of a german manual, so i just ask.... ;-). (2 years later...)

Thank you!