Richard Boulware
10-Sep-2001, 16:32
About a month ago I sent my Super Technika V and 5 lenses back to the Marflex Se rvice Corporation (Linhof) to have cams cut for the RF. Camera came back in a we ek, and something was wrong. I called Mr. Martin Arndt,President and talked with technician Mr.Krikor Maralian. Martin immediately asked me to return it at HIS expense and it was overnighted to Marflex with some test negative I had shot. Le ss than a week later, Martin overnighted the system back to me, WITH a new GG (a t his expense). Text the next day showed PERFECT caming, RF adjustments and also included test Ektachromes they had shot at 15' and infinity...all of which were on the money, and razor sharp. In this day and age, customer seervice is not al l it could be. Marflex is an exception and comes through with superb customer se rvice, very precision work that they take pride in producing. To Martin and Krik or..."High-Fives" and a sincere thanks for a job VERY well done. Nice to know th at the Linhof tradition of precision without compromise, is very much alive and well at Marflex, in Pine Brook, New Jersey. If you two gentlemen ever come to De nver,..drinks are on me. Thanks Martin and Krikor. "Well Done"!