eversmart II scanner problem

[manfred kraus]

Expert advise please how to fix this problem with this scanner or suggestions.
Bought a Eversmart II scanner. The former owner gave me his old Mac to try out, because it worked at his place in January with his set up but during the move something happened at my place. During shipping I locked and unlocked the 2 screws.
Had the same problem again as I had with my somewhat newer G3 Mac "Motion Board" communication error.
I also have the diagnostic for this scanner and run it.
Everything okay except "scsi_interrupt_test 0 ( looks like an O but has short lines in the shape of an O) the interrupt_type is 232" and
"Motion Board Communication error ( type e8)" comes up
Found the Motion board, took it out and in again as well as the SCSI board - looks clean no burns.
However there is a red LED light on the Motion board card that blinks all the time.
The green LED light on the SCSI board lights up steady.
Also the green Stand By light next to the green Power light never stops blinking. Should be steady green after 30 sec.
Any specialist out there that could tell me about this problem. The scanner looks so new as I bought it and is hardly used.
Also the carriage moves and lamps come on.
Thanks again for your effort.
Photographer and former drumscanner operator
Vancouver Canada
krausm@shaw.ca

[Bruce Watson]

Sounds like a communications error between the SCSI interface and the motion board. If the SCSI cable comes into the scanner on a different board, I'd be looking at the cables between the various boards.

Why? Because dirt and corrosion happen, especially to lightly used equipment, and it usually happens at cable connectors. At least 80% of these kinds of problems end up being connector problems. What to do? For every connector you can find, disconnect and reseat it several times. This will rub through most dirt and corrosion and let contact be made as it should. Plus, it's relatively quick, cheap, and painless. Good first thing to try...

[archivue]

when you move a scitex, you have to put the scsi adress to 0... but when you use it, before turn it on, you have to set an other adress let say 6 for exemple... just turn the selector on the back of the scanner near by the scsi plug...

[manfred kraus]

Hi
When I moved the eversmart scanner I didn't change the scsi setting.
Scanner was and is on 6, Mac on 7. All show up on eversmart scsi dialog box.
Do I have to use an other setting?
Thanks

[archivue]

When I moved the eversmart scanner I didn't change the scsi setting.
you should have, it's the procedure to lock it !

Do I have to use an other setting?

just try... sometimes scsi is unpredictable !

[Ben Hopson]

For the Eversmart Supreme the manual suggests you first set the SCSI selector to position #8 before locking, then switch on the scanner and wait 30 seconds until the status lamp is a constant green. Perhaps different models require different settings. You then press the light button on the operator panel and wait 5 seconds for the carriage to move to the locking position. Now you lock the scanner. If you did not follow the procedure for getting the carriage to the lock position, it may not have been properly locked.

Maybe the scanner will be recognized on another SCSI address.

Good luck,

Ben

[manfred kraus]

Thanks for all the advice.
Used different SCSI for scanner.Tried 1,3,4,5.
Last 7 is for Mac G4. All the same result with the Motion Communication Board.
Have to look at the cables as Bruce suggested.
I would like to know if the red LED light blinks on the motion board as it does
now indicating a problem or fault. Should it be out, should it be steady or turn to green.
I think it shouldn't be blinking if there is no fault.
Just a start.
Thanks

[manfred kraus]

Had an expert looking at my scanner finally.
He determent that the Motion Control Board is at fault and has to be replaced.
Has anybody this board available out there.
Thanks

[rdtmem]

I may have one from when I upgraded to pro II if the pro will work?

[manfred kraus]

Motion Control Board has to be for the Pro II
Thanks

[manfred kraus]

Hi everybody
My service technician suggested to find a service manual for the Eversmart Pro II
He tried a few things but couldn't get it working. He also thinks the motion control board could be OK.
So how can I find this service manual.
Thanks

[Gene McCluney]

Why don't you go thru the procedure outlined in a previous post here above, for "locking" the scanner. If you can do that, then go thru the full procedure for unlocking the scanner and see what happens.

[Kirk Gittings]

If I remember right Sandy King had some issues with his motion control board. He may not have seen this thread. You might try contacting him.

[sanking]

Kirk,

You must be thinking of someone else. I have not had any problem with the motion control board.

When I purchased my Eversmart Pro scanner the main stepper motor was bad and had to be replaced. Since then I have not had any problems with the scanner. Knock on wood!!

Sandy King









If I remember right Sandy King had some issues with his motion control board. He may not have seen this thread. You might try contacting him.

[manfred kraus]

Just now I wanted to do the SCSI setting and go to the locking procedure as suggested.
Now I find that the SCSI setting knob in back is broken. It came off and I can't set 1 to 8 settings. Under plastic knob is a golden looking disk and it is also loose.
Any suggestions
Manfred