Linotype saphir ultra2

[ricody]

Can anybody please help me?
I have a Linotype saphir ultra2 running on windows xp, scanning with newcolor 4000 2.0 and no drivers for it, i can make it work on windows xp ,desperate!!!!, don't know what 2 do, it comes out on "found new hardware" in windows, but doen't find the drivers

HELP!!!!

thank you
ricody@msn.com

[JackG]

Hi,
I have the same set up but running Win 98 and it would not find the scanner. The solution was to install software from Vuescan which I was told had bought Saphir (Linotype- Hell) out....??? Hope this helps
Jack

[Gordon Moat]

You can try these guys for the Newcolor software:

http://www.mpgsystems.com/software_heidelberg.htm

As another alternative, you can switch to SilverFast:

http://www.silverfast.com/product/Heidelberg/165/en.html

Best of luck.

Ciao!

Gordon Moat

[ricody]

thank you jack, how can i get those drivers?

i'm still trying to figure out how to use these forum :=)

[tim atherton]

At a wild guess, I'm thinking there probably aren't windows xp drivers?

[Gordon Moat]

Vuescan is another option, and probably the lowest cost. Newcolor 4000 version 2.1 will run on Windows XP. Vuescan did not buy LinoColor, nor Newcolor software from Heidelberg. There is a German company still handling the old software, but I do not have their website handy at the moment. Anyway, if the OP wants to try Vuescan, he can download a trial version at:

http://www.hamrick.com

Outside of that, maybe someone might e-mail him some drivers, but I did not think that was what he was suggesting. Further, I doubt Newcolor software would show up at places like BitTorrent, et al, and I don't think he was suggesting that either.

Ciao!

Gordon Moat

[robc]

you could try this which is free I think:

http://members.driverguide.com/driver/detail.php?driverid=43947

[Brian Ellis]

I had the later version of the Linotype Saphir Ultra 2, I forget now what it was called. I had nothing but problems using Newcolor with it, the scanner almost never operated correctly, usually it would stop scanning in the middle of a scan. Often it would take three or four tries before I could get a complete scan. I thought I had a defective scanner and for a year I struggled with it, spending untold hours on the phone with Linoscan tech support (back when they had tech support). Then one day I decided to try Vuescan for other reasons and lo and behold all my scanner problems disappeared. The point isn't that Vuescan is the greatest software out there, I suspect any other software would have fixed the problems just as well, the point is that Newcolor doesn't seem to be compatible with at least some versions of Windows.

[ricody]

Brian,my problem is not with newcolor now,my computer keeps looking for the drivers for linotype saphir4 scsi scanner device, i'm trying silverfast and vuescan,will post sometime later

[robc]

Is this a scsi scanner? If so then you must make that you have the correct drivers for your scsi card installed and also that the termination switch for your scsi chain is set correctly for each device in the chain. If the scanner is the only device in the scsi chain, then its termination switch should be on...

[JackG]

Hi ricody,
In my original reply to your request for help I miss-spoke (typed). I'm not using Vuescan, I'm using Magicscan 4.3. downloded from the the Umax site http://www.umax.co.uk/support/drivers/currentdrvr.htm. I had the same sorts of problems/messages you refer to except I'm hooked up to a Win98 box. A colleague and I were trying to sort this out some months ago and found by doing a Google search that it was listed parenthetically along with the UMax Powerlook scanner...perhaps it's made by Heidelberg? .... It is a scsi scanner and the computer recognized the device etc The problem was I was unable to "find" the scanner, if I recall correctly, through Newcolor.

Sorry to be getting back so long after the original post. I tried twice yesterday but we had server problems at the end of the day and both posts were lost.
Hope this helps
Jack

[ricody]

thank you everyone for your help, i'm out of town for 2 weeks, as soon as i get back to my place i'll try your sugestions and keep u posted

thanks again!!!!
ricody

[erie patsellis]

if you contact heidelberg, they can send you the linocolor software, I have a Lino opal ultra and 5 mins on the phone netted me a cd.


erie