Epson V750 Scanning Problem

[mediopollito]

Hi,

I just encountered a problem with my Epson V750 scanner. It's not scanning anything at all, when I didn't touch any of the settings from when I used it last (about two weeks ago). I've attached a screenshot of what happens when I press "Prescan." It also scans very slowly, much slower than usual. Could this be a problem with the scanner's light?

140935

Thank you!!!

[Ken Lee]

Is the film holder or guide properly oriented ?

[mediopollito]

Is the film holder or guide properly oriented ?

Yes. I use a holder from betterscanning.com and I've been using it for a while now.

[Jon Shiu]

Is the white board out of the lid?

Jon

[mediopollito]

Is the white board out of the lid?

Jon

Yes, the white board is out of the lid. Everything is how it's supposed to be.

[Jon Shiu]

Also check the connection of the cable from lid to base.

Jon

[jp]

The lid cable comes loose on my V700 every few months. Does something like that.

[Kirk Gittings]

After doing all of the above I would reinstall the software.

[Ken Lee]

Yes. I use a holder from betterscanning.com and I've been using it for a while now.

I stuck a piece of tape on mine to indicate which part has to be at the front of the scanner: it's fairly easy to orient it wrongly and get a blank scan.

[brucep]

Does it do the same with the Epson software?