Sounds like your operation is at where I can only dream of. My primary business is making prints for artists and most printers here don't want that business because it's too demanding. I do get some commercial work to make trade show displays. I get very little signage, there are enough printers locally cutting each others throat for that market. I currently have 3 Epson 9600's (had 5 at one time but it was too hard to fill the line time) I never had the trouble I keep hearing about on the net. If one breaks down, there are two to pick up the slack just in case. Most of what I run is 24" anyway but for an extra $1000.00 I have a 44" capability. I bought my first one when they first came out. As far as I know, I was the first one in Toledo, OH to get one. These machines are cheap enough to be treated like toasters, that is throw them away if they break down. Having started printing businesses before (photography) I took the approach this time to buy when I need to and not buy and try to fill the need. So far this plan has worked well for me. Actually the way the business has been running in the fine art market in these parts, smaller printers like the 4800 do just fine for most of the card market and smaller prints. I perused your site, to get $125 for a 35mm scan, WOW....around here, $2.00 is "robbery". But I do understand where you are coming from, just that no one here does.
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