Hi, I've finally got my recently acquired Scanview Scanmate Plus running with ColorTrio on a Mac G3 but I'm having problems with lack of colour in the scans.
The scanner performs three passes (one for each colour channel I assume) however the results of both preview and scan turn out essentially grey-scale with virtually identical data in all three channels, shadows are also heavily clipped with tones that are easily scanned on a flatbed turning out completely black in the drum scan.
I performed a white point calibration before each test and tried both transmissive and reflective scans with similar results.
Thinking it might be the bulbs I swapped them out with some spares that came with the scanner but this had not effect.
I assume scanners of this type employ some kind of colour filter which must change for each pass, could this be faulty? How could I diagnose this?
Could it be a software problem?
Is it a lost cause?
I also posted this on the yahoo ScanHi-End group but thought I'd ask the knowledgeable folks on here as well.