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Thread: Changing email details

  1. #1

    Join Date
    Oct 2010
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    NE Victoria, Australia.
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    203

    Changing email details

    A nice irony to start the week. I'm trying to update my email address, but when I make the changes to the new email field and press send, it tells me that I have an invalid email password. I'm sure my pwd is correct, but when I request my pwd be sent to me, I get the message that my email address is wrong. Likewise when I try to contact an administrator, I don't get off first base because my pwd is wrong. Obviously I should have done all this before I cancelled my old email account, but it's no good being wise after the event. What can I do?

    Barry.

  2. #2
    Moderator
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    Jan 2002
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    Re: Changing email details

    Please use the Contact Us link at the bottom of any page to send a question to the moderators on your problem. Include your current email address and LF Forum user name.

    Quote Originally Posted by Barry Kirsten View Post
    A nice irony to start the week. I'm trying to update my email address, but when I make the changes to the new email field and press send, it tells me that I have an invalid email password. I'm sure my pwd is correct, but when I request my pwd be sent to me, I get the message that my email address is wrong. Likewise when I try to contact an administrator, I don't get off first base because my pwd is wrong. Obviously I should have done all this before I cancelled my old email account, but it's no good being wise after the event. What can I do?

    Barry.

  3. #3
    Moderator Ralph Barker's Avatar
    Join Date
    Sep 1998
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    Rio Rancho, NM
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    3,775

    Re: Changing email details

    Barry, I updated your e-mail address, but that domain is rejecting e-mail sent to your new address. Once you have resolved that issue, please contact me for your new password.

  4. #4

    Join Date
    Oct 2010
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    NE Victoria, Australia.
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    Re: Changing email details

    Quote Originally Posted by Ralph Barker View Post
    Barry, I updated your e-mail address, but that domain is rejecting e-mail sent to your new address. Once you have resolved that issue, please contact me for your new password.
    Hi Ralph,

    Thank you for doing that. Unfortunately I have just moved to Australia's largest ISP and I find their service and technical support utterly hopeless. I have re-registered with the forum using my gmail email address and a new password. Is it possible to move these details to my old account and then cancel this new one? Many thanks,

    Barry.

  5. #5
    Moderator Ralph Barker's Avatar
    Join Date
    Sep 1998
    Location
    Rio Rancho, NM
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    3,775

    Re: Changing email details

    Quote Originally Posted by Barry Kirsten View Post
    Hi Ralph,

    Thank you for doing that. Unfortunately I have just moved to Australia's largest ISP and I find their service and technical support utterly hopeless. I have re-registered with the forum using my gmail email address and a new password. Is it possible to move these details to my old account and then cancel this new one? Many thanks,

    Barry.
    You have mail (on gmail).

  6. #6

    Join Date
    Oct 2010
    Location
    NE Victoria, Australia.
    Posts
    203

    Re: Changing email details

    All working (sigh of relief). Many thanks, Ralph.

    Barry.

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