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Thread: Firmware Update Problems on Howtek 4500

  1. #1

    Join Date
    Jul 2010
    Location
    UK
    Posts
    10

    Firmware Update Problems on Howtek 4500

    Hi,

    Happy Easter weekend to all.

    Iím currently having a frustrating time trying to update the Firmware on my Howtek 4500 to the latest version, i.e. R813. This is apparently required so that the DPL software that Iíve just received will operate correctly Ė currently my Firmware is R811. Iíve followed the Aztek instructions, downloaded the latest Firmware/installation software and run the required flash.bat file, but this has no effect on the scanner and the Firmware isnít updated . Iíve tried ďflashingĒ under a range of conditions with DPL running, Silverfast running, and no software running, but still no joy .

    The DPL software communicates with the scanner and allows scanning with my current R811 Firmware, but many of the functions do not operate correctly. If anyone can offer any suggestions as to what I might be doing wrong, Iíd be eternally grateful.

    Kindest regards,

    Rod.

  2. #2

    Join Date
    Aug 2006
    Location
    Los Angeles
    Posts
    522

    Re: Firmware Update Problems on Howtek 4500

    Did you call whatshisbutt . . . Evan at Aztek?

  3. #3

    Join Date
    Jul 2010
    Location
    UK
    Posts
    10

    Re: Firmware Update Problems on Howtek 4500

    Hi,

    Thanks, but I haven't yet had a chance to call them. I only received the DPL software last Thursday and they've been closed since. However, problem has now been sorted.

    Kindest regards,

    Rod.

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